Tertiary Catalogue

Series: Insights and Strategies


3 Inroads for Handling a Narcissist

3 Inroads for Handling a Narcissist

Eve Ash notes that narcissists are a hot topic. Peter Quarry provides useful and interesting information about dealing with these difficult personalities at work. He covers understanding what narcissism is, its prevalence and where the term came...Show More
3 Steps to Critical Thinking

3 Steps to Critical Thinking

With many people's tendency to think uncritically, Eve Ash asks Peter Quarry to explain how critical thinking is developed. Peter tells Eve that recognizing and switching off emotions is the first step. This entails understanding how one feels...Show More
4 Career Enhancers

4 Career Enhancers

In this video, 4 Career Enhancers, psychologists Peter Quarry and Eve Ash provide excellent strategies to immediately to galvanise your career and job prospects. This is critical for those who want to develop their careers, change jobs or feel...Show More
4 Communication Skills Everyone Needs

4 Communication Skills Everyone Needs

With increasing complexity in the workplace, effective communication skills are key to people's survival. Peter Quarry outlines to Eve Ash the four key communication skills needed: lean communication (getting straight to the point), connecting...Show More
4 Essential Facilitation Skills

4 Essential Facilitation Skills

In this video, 4 Essential Facilitation Skills you will learn skills required by leaders and anyone managing meetings, training sessions or even one-on-one coaching sessions. They are process skills that help guide the discussion to meet desired...Show More
4 Essentials for a Respectful Workplace

4 Essentials for a Respectful Workplace

The fast pace of many companies and organisations can result in disrespectful behaviours and toxic workplaces. Eve Ash and Peter Quarry discuss what actually constitutes respect, why it is important and the different types of respect. They...Show More
4 Essentials for Compassionate Leadership

4 Essentials for Compassionate Leadership

In this video, 4 Essentials for Compassionate Leadership, you will discover how compassionate leaders care about their team's emotional and life needs and recognise that happier employees are more engaged and perform twice as well as those whose...Show More
4 Invaluable Feedback Skills

4 Invaluable Feedback Skills

In this video, 4 Invaluable Feedback Skills, you will discover that most people find it challenging to give others feedback about their work performance. It can be tough for people to objectively view personal traits and practices that negatively...Show More
4 Paths to a Psychologically Safe Workplace

4 Paths to a Psychologically Safe Workplace

In this video, 4 Paths to a Psychologically Safe Workplace, you will learn to develop a psychologically safe organisation or team where people feel safe to speak up, point out problems and tell the truth. It’s an essential pre-requisite for a...Show More
4 Paths to Resolving Conflict

4 Paths to Resolving Conflict

This video, 4 Paths to Resolving Conflict, explores how conflict can be better understood and managed despite different personalities and multiple pressures. Conflict can blow up with staff, customers, suppliers, anyone, at any time. Developing...Show More
4 Pathways to Managing Millennials

4 Pathways to Managing Millennials

There is a lot of grumbling about the challenges in hiring and managing millennials (people born between 1980–2000). Peter Quarry makes helpful suggestions to Eve Ash about appreciating their unique strengths, engaging them through a meaningful...Show More
4 Perspectives on Bullying and Harassment

4 Perspectives on Bullying and Harassment

There are increasing reports of bullying and harassment in the workplace with recent figures suggesting 30% of people experience this. Peter Quarry and Eve Ash discuss how it is defined, how it impacts on health and safety, why some people target...Show More
4 Skill Sets for Successful Leadership

4 Skill Sets for Successful Leadership

Leaders today are under more pressure than ever. Peter Quarry argues that managers and leaders need to understand the challenges and tasks for a chaotic world, becoming authentic leaders with strategies that help them survive and inspire....Show More
4 Strategies for Building Collaboration

4 Strategies for Building Collaboration

In this video, Peter Quarry and Eve Ash note the growing importance of collaboration as a workplace skill. Pooling ideas and team-based projects result in higher-performing workplaces. Effective collaboration however requires understanding of...Show More
4 Strategies for Handling Difficult People

4 Strategies for Handling Difficult People

This video, 4 Strategies for Handling Difficult People, provides an insight into the stress reaction that can occur when challenged by a difficult person, and the need to develop patience and coping skills, and even changes to the way you behave....Show More
4 Ways to Boost Creativity

4 Ways to Boost Creativity

The digital economy is opening up ways for everyone to be creative. It doesn't just mean being artistic—it's more about ideas, solutions, alternatives, incremental improvements. Peter Quarry and Eve Ash discuss ways that mental capacity can be...Show More
4 Ways to Boost Your Leadership Skills

4 Ways to Boost Your Leadership Skills

President of Quinnipiac University, Dr Judy Olian has met many leaders. One of the qualities of a great leader, she believes, is authenticity. For this to occur, she tells Eve Ash, there must be self-awareness, awareness of how others perceive...Show More
4 Ways to Build Accountability

4 Ways to Build Accountability

Peter Quarry says accountability has two aspects: who you are accountable to and what you are accountable for. Being accountable is willingness to accept responsibility for performance, engaging in discussion and acting on suggestions for...Show More
4 Ways to Create a Results-Focused Culture

4 Ways to Create a Results-Focused Culture

This video, 4 Ways to Create a Results-Focused Culture, shows how organisations with a results focused culture outperform others because of the emphasis on achievement. Learn how leaders and managers are increasingly quantifying the value of...Show More
4 Ways to Develop Your Critical Thinking

4 Ways to Develop Your Critical Thinking

This video, 4 Ways to Develop Your Critical Thinking, will help you develop one of the most sought after skills at work. Critical thinking exposes you to a wider range of views, helps you question yourself and others, examines orthodoxies and...Show More
4 Ways to Enhance Your Career

4 Ways to Enhance Your Career

Say "yes" to new career opportunities and most people will find a new injection of career rocket fuel. As Dr Judy Olian explains to Eve Ash, accepting unusual roles as they present themselves allows people to "step out of the safe zone", take...Show More
4 Ways to Motivate Your Team

4 Ways to Motivate Your Team

Teams can lose motivation for all kinds of reasons but it's contagious. When this happens, Peter Quarry and Eve Ash recommend techniques for recognizing and unblocking low motivation, identifying a sense of purpose (the Five Whys), improving...Show More
4 Ways to Take Back Control

4 Ways to Take Back Control

This video, 4 Ways to Take Back Control, provides powerful strategies to tackle the unsettled feelings resulting from turbulent times, disruption, competing demands and feeling at the mercy of events beyond your control. You will discover that in...Show More
5 Essentials for Powerful Presentations

5 Essentials for Powerful Presentations

Presentations can be dull for audiences. People feel nervous when presenting. Peter Quarry and Eve Ash cover five essential areas for powerful presentations. These include memorable ways to commence, managing anxiety, being succinct and...Show More
5 Ways to Coach for Best Performance

5 Ways to Coach for Best Performance

In this video, 5 Ways to Coach for Best Performance, you will learn that a workplace coach plays a vital role in overcoming people's weaknesses, building on their strengths and encouraging peak performance. Coaching has many benefits: it...Show More