Secondary Catalogue

Series: Food, Hospitality & Personal Services


4 Weeks 2 a Higher Food IQ

4 Weeks 2 a Higher Food IQ

It doesn't take long to forge some great new habits like raising your food IQ. In this exciting programme, reality TV meets the new dietary guidelines as keen teen Lexi takes the four week challenge to change her life for the better. Working with...Show More
Break Times

Break Times

Every retail employee should understand how their shifts work and when their breaks are scheduled. This video explains how to use simple mathematics to calculate the length of shift times and when breaks should be taken in order to complete a...Show More
Cash Handling

Cash Handling

Although technology enables easy and quick cash handling in many retail environments, a sound understanding of simple mathematics remains a helpful skill for working in retail. This video explains how mental maths can be used to ensure that...Show More
Catering for an Event

Catering for an Event

Catering for an event or function needs careful planning and execution. This programme examines a range of areas relevant to event or function catering.
Changes and Trends

Changes and Trends

Like all industries, tourism is subject to changes and trends brought about by a range of diverse factors. As increasing numbers of people worldwide become more affluent and make decisions about spending discretionary income on travel and...Show More
Chicken Chasseur Using Chicken for Sauté

Chicken Chasseur Using Chicken for Sauté

This video will demonstrate one way to use chicken on the bone by making a casserole.
Coaching in Hospitality

Coaching in Hospitality

The longevity of the hospitality industry is dependent on the quality of coaching given to today’s trainees and apprentices. Yet many hospitality managers consider coaching a time-consuming and costly exercise. This program uses input from...Show More
Competitive Marketing in Tourism

Competitive Marketing in Tourism

The marketing and management of a destination is increasingly becoming extremely competitive worldwide. Some destinations are more successful in terms of attracting tourism visitation and expenditure than others. Obviously some destinations are...Show More
Cook and Finish a Basic Vegetable Dish

Cook and Finish a Basic Vegetable Dish

This video shows how to prepare a quick and easy stir fry with vegetables.
Cooking a Basic Fish Dish

Cooking a Basic Fish Dish

This video demonstrates how to prepare a simple quick fish dish.
Dealing With Cultural Differences in Tourism and Hospitality

Dealing With Cultural Differences in Tourism and Hospitality

Today many Australians in the tourism and hospitality industries are trying to achieve the "World's Best Practice". Differences and common threads for various cultural groups are summarised, in particular the four major tourist groups: Japanese,...Show More
Dealing with Difficult Customers

Dealing with Difficult Customers

This programme covers important principles in dealing with difficult customers within the customer service industry.
Discounts

Discounts

Understanding the mathematical processes behind discounts is a crucial skill for working in retail. This video explains how basic division and subtraction calculations can be used to complement calculator skills to work out new prices of sale...Show More
Emerging Tourism Markets

Emerging Tourism Markets

Attracting both international and domestic tourist dollars is the key objective for any tourism-related business. In Australia, as in many other countries, the industry has to consistently innovate and find new ways of meeting new markets. In...Show More
Employability in Travel and Tourism

Employability in Travel and Tourism

The travel and tourism industry is a major employer – both in the UK and abroad. There are many career options and pathways available. This film looks at employment and employability within the industry. Drawing on the expertise of five...Show More
Environmental Practices at Work: Hospitality

Environmental Practices at Work: Hospitality

Environmental sustainability is about designing and implementing practices and processes within a workplace that do not waste or exhaust natural resources or cause ecological damage. It not only minimises an organisation’s environmental...Show More
Espresso Coffee Service: Preparing and Serving Café Style Coffee

Espresso Coffee Service: Preparing and Serving Café Style Coffee

This programme deals with coffee making techniques for the beginner. It covers espresso machines and their components, coffee types and extraction.
Essential Preparations

Essential Preparations

Using practical skill demonstrations, role-plays, computer graphics and descriptive narration, this programme looks at types of menus, basic equipment and laying of tables and covers.
Extraction

Extraction

This lesson explains the importance of extraction.
Finishing Off

Finishing Off

Using practical skill demonstrations, role-plays, computer graphics and descriptive narration, this programme comprehensively explores serving food, clearing up, the dessert menu, presenting the bill and final farewells.
Five Star Hospitality

Five Star Hospitality

In this comprehensive examination of what it takes to provide world class service, we visit SkyCity Darwin – a five star international hotel – and discover valuable lessons from the hotel’s experienced leadership and management team. In it,...Show More
Floats and Balances

Floats and Balances

For all retail businesses balancing a cash float at the end of day, strong mathematical skills are crucial. This video explains how to count the cash in a register at the end of the day, including differentiating between different methods of sale...Show More
Food Safety and Time Calculations

Food Safety and Time Calculations

Following food safety regulations surrounding potentially hazardous foods is an essential skill for working in hospitality. This video explains the mathematical calculations that can be used to work out when food needs to be checked for...Show More
Four Star Ecotourism: A Case Study of Aquila Eco Lodges

Four Star Ecotourism: A Case Study of Aquila Eco Lodges

This program looks at Aquila and ecotourism in the Grampians; building design; power and water; waste management; and managing for sustainability.
Grinder in More Detail

Grinder in More Detail

In this video Simon focuses on the grinder.