Tertiary Catalogue

Series: Success at Work


Appreciate Feedback

Appreciate Feedback

Welcome feedback without defensiveness and continually improve. Dion hears some tough feedback from Carol who explains why she would not hire him. It’s important for everyone to welcome feedback – both positive and critical feedback, but Sam...Show More
Appreciate Feedback

Appreciate Feedback

Dion hears some tough feedback from Carol who explains why she would not hire him. It's important for everyone to welcome feedback—both positive and critical feedback, but Sam gets defensive when Michael offers feedback on his latest policy...Show More
Be Confident and Assertive

Be Confident and Assertive

Confidence is a necessary part of the workplace. Casey is marked immediately as a person lacking confidence. She needs to become aware of how she talks and comes across. As Sam points out, changing her intonation and using fewer vague indecisive...Show More
Be Confident and Assertive

Be Confident and Assertive

Speak with confidence, overcome personal blocks and be assertive. Confidence is a necessary part of the workplace. Casey is marked immediately as a person lacking confidence. She needs to become aware of how she talks and comes across. As Sam...Show More
Build Employability Skills

Build Employability Skills

Find ways to learn new skills, manage your emotions and speak impressively. Cutting Edge wants people who are enthusiastic and keen to build their skills and focus on learning. Carol and Serena are not impressed with Dion’s performance to...Show More
Build Employability Skills

Build Employability Skills

Cutting Edge wants people who are enthusiastic and keen to build their skills and focus on learning. Carol and Serena are not impressed with Dion's performance to date. Steve advises intern Tatiana to be a sponge and soak up new ideas and courses...Show More
Communicate Effectively

Communicate Effectively

Dion thinks it's fine to interrupt a discussion with Serena by taking a call. Tatiana rolls her eyes, sighs and is not attentive. Carol complains that the interns speak in text talk. The interns have something in common: inadequate communication...Show More
Communicating Effectively

Communicating Effectively

Project positively, listen and respect others and be clear and engaging. Dion thinks it’s fine to interrupt a discussion with Serena by taking a call. Tatiana rolls her eyes, sighs and is not attentive. Carol complains that the interns speak...Show More
Contribute to the Team

Contribute to the Team

It's 'Blue Moon' day at Cutting Edge. Marcus tells his team it's about pulling ideas out of the blue and working on them collaboratively. Dion has trouble staying awake but learns that his body language shows he is not interested. He discovers...Show More
Contribute to the Team

Contribute to the Team

Speak at meetings, volunteer to help and collaborate with others. It’s ‘Blue Moon’ day at Cutting Edge. Marcus tells his team it’s about pulling ideas out of the blue and working on them collaboratively. Dion has trouble staying awake...Show More
Demonstrate Your Strengths

Demonstrate Your Strengths

Surprise people with knowledge, experience and self-awareness. Dion considers he is a hot new prospect for the company but Michael tells him he’s arrogant, snarky and a know-it-all. Sam, Serena and Steve help the interns to recognise their...Show More
Demonstrate Your Strengths

Demonstrate Your Strengths

Dion considers he is a hot new prospect for the company but Michael tells him he's arrogant, snarky and a know-it-all. Sam, Serena and Steve help the interns to recognize their strengths and to surprise people with their research and knowledge...Show More
Impress at Job Interviews

Impress at Job Interviews

Arriving on time for interview, looking sharp and well-laundered are just a few of the many steps towards getting the job. Be familiar not only with the job, but the company and the industry it is in. Do your research. Have a clear, direct and...Show More
Impress at Job interviews

Impress at Job interviews

Create a wow response by quality preparation and interview skills. Arriving on time for interview, looking sharp and well-laundered are just a few of the many steps towards getting the job. Be familiar not only with the job, but the company and...Show More
Make a Great Impression

Make a Great Impression

Dress for success, be enthusiastic and introduce professionally. The new Cutting Edge interns, Dion and Tatiana have not got off to their best start. Dion is very casual about arrival times and what he’s wearing to work, while Tatiana is...Show More
Make a Great Impression

Make a Great Impression

The new Cutting Edge interns, Dion and Tatiana have not got off to their best start. Dion is very casual about arrival times and what he's wearing to work, while Tatiana is negative and blasé. Carol and Steve explain the importance of dressing...Show More
Prioritise and Organise

Prioritise and Organise

Plan for success, manage yourself efficiently, prioritise to get results. The Cutting Edge team can be messy and organised, something that the VP, Serena, dislikes intensely. Carol is not happy with Casey’s Post-it notes. Serena stresses the...Show More
Prioritise and Organise

Prioritise and Organise

The Cutting Edge team can be messy and unorganized, something that the VP, Serena, dislikes intensely. Carol is not happy with Casey's Post-it notes. Serena stresses the importance of taking notes and looking competent and efficient, especially...Show More
Set and Achieve Goals

Set and Achieve Goals

It's time to get serious about goals—but not Dion! Everyone at Cutting Edge knows the importance of goals: Carol is always setting them, Steve wants to be best in sales, Tatiana would like to be an international attorney. Dion wants to be...Show More
Set and Achieve Goals

Set and Achieve Goals

Be clear about your goals and steps to achieve them and persist. It’s time to get serious about goals – but not Dion! Everyone at Cutting Edge knows the importance of goals: Carol is always setting them, Steve wants to be best in sales,...Show More