Tertiary Catalogue
Manufacturing and Engineering
Working Relationships
Working towards shared goals. The benefits of good relationships within and between teams. Problems that can arise as a result of poor working relationships. Minimising the risk of conflict and knowing how to respond when difficulties arise.
Waste Walk
What is a waste walk? Best practice for conducting waste walks.
Using Data to Make Adjustments
Using data to decide what adjustments need to be made. Examples of production data specific to different processes and how it can be collected and presented. Trends, variance and discrepancy. The importance of data security.
Understanding How to Communicate in an Industrial Environment
Effective workplace communication to promote understanding, goodwill and trust. Different types of communication.
Understanding Working Effectively in an Industrial Environment
Effective work practices for working in an industrial environment.
The Visual Workplace
The purpose of visual managment and how visual management systems support the aims of the organisation. The role of visual controls and visual displays.
What Is a Flow Process Analysis?
Analysing activities within a process to continually improve processes and ensure they are as effective and efficient as possible.
Utilising People and Their Knowledge for Continuous Improvement
Understanding the importance of continuous improvement and utilising the skills, experience and input of team members involved in processes to identify potential improvements.
The Skills Matrix
The purpose and benefits of using a Skills Matrix for team projects.
The 5 Whys
A demonstration of using the '5 Whys' to understand why something has happened.
Standard Operating Procedures
Using Standard Operating Procedures (SOPs) to demonstrate the most efficient method of performing an operation and to ensure it is safe to perform.
Sampling, Inspections and Testing
Standard Operating Procedures (SOPs) and quality control plans.
Team Work: Asking for Help
Knowing your own level of authority and who your points of contact are within the organisation.
Process Maps
What is a process map? How are processes mapped? Resources and documentation needed to map processes. Problem resolution and action plans.
Spaghetti Diagrams
Using a spaghetti diagram as a visual representation tool to trace the path of an item or activity thoughout a process.
Root Cause Analysis
The objectives and processes of Root Cause Analysis (RCA)
Quality/Cost/Delivery
Improving customer satisfaction by matching your product or service to your customers' perception of value. The LEAN philosophy and Quality, Cost and Delivery (QCD).
Putting KAIZEN Into Practice With Measurable Improvements
Explaining the process and steps of a KAIZEN activity, including measuring improvement.
Project Proposal and Close Out Form
Creating forms to make the continuous improvement process more effective.
