ClickView Publisher Version History

Version 6.2.0.9

Released: 7/02/2018

Local Cache:

Local Cache will intelligently download and store videos from ClickView. This means playback on campus of all ClickView videos will be streamed locally ensuring reliable playback and conserving your bandwidth.

  • Secure: Local Cache now supports HTTPS out of the box, so you can access ClickView content more securely and all your data is protected.
  • Intelligent: Local Cache will intelligently download and store the content you are watching, efficiently using disk space and using less bandwidth.
  • Cache everything : Reliably deliver all ClickView content to your classroom and save bandwidth in the process. No more waiting for your video to load!

Version 6.1.0.12

Released: 9/10/2017

New Features:

  • Introduced ability to sync subtitles to Online
  • Exposed broadcast date in video details UI and added ability to auto-fill the broadcast date field in Exchange client if broadcast date is available

Bug Fixes:

  • Fixed a bug where only the channels from the first 24-7 device can be loaded if there are multiple 24-7 devices connected by 24-7 manager
  • Fixed a bug where database exception is sometimes thrown in Publisher service when upgrading Publisher from version 4.4 and below for audio online sync
  • Fixed a bug where an mp3-to-mp4 conversion error might occur due to unusual audio bit rate
  • Fixed a bug where the conversion error status is not saved to database when no exception or unknown exception is thrown during conversion
  • Fixed a bug where the resource sync status is saved incorrectly when there is no resource file associated with the video
  • Fixed a bug where conversion might fail in Chapter Concatenator due to the video title containing invalid characters that violate the Windows file naming convention
  • Fixed a bug where unspecified error is thrown when merging Curriculum Library folders with Publisher’s root folder
  • Fixed a bug where the changes are not reflected in Online after deleting a synced video from Publisher
  • Fixed a bug where applying “Enable Upload” on a folder did not recursively apply to the audio objects for Online sync
  • Fixed a bug where the Publisher’s proxy setting is not honoured in activation wizard
  • Fixed a bug where the manual sync failed when audio or video files are missing checksum value in database
  • Fixed a potential bug in Online upload service where online sync failed due to invalid audio duration acquired

Improvements:

  • Improved various error messages to give better user experience
  • Changed to hourly splice points for DAB .wtv recordings in order to be in line with whole hour. For example, if a DAB recording starts at 12:00AM and stops at 11:00PM, the splice points are changed to 11:50PM – 12:00AM, 12:00AM – 1:00AM … 10:00PM – 11:00PM, 11:00PM – 11:10PM.
  • Streamlined the product by removing the following components and features
    1. Removed show sharing feature in 24-7 manager
    2. Removed lesson manager
    3. Removed usage report
    4. Removed staff access manager
    5. Removed podcast download manager
    6. Removed access manager
    7. Removed XML data feed
    8. Renamed “ClickView Online Sync Manager” to “Sync Manager”
    9. Renamed “ClickView Local Cache Manager” to “Manage Local Cache”
  • Added version number to the title bar of main Publisher window
  • Improved I/O validation process to prevent false I/O error from being shown for Push-To notification icon when Publisher gets upgraded

Version 6.0.0.4

Released: 4/4/2017

New Features:

  • The ability to add audio content including downloaded podcast episodes to Online library
  • The ability to have ‘Curriculum Library Updates’ content to be grouped based on the subject and to move entire subject folder into ClickView library
  • Introduced ability to send Publisher service’s heartbeat and diagnostics data to Online

Bug Fixes:

  • Fixed a bug where the description field in 24-7 manager could not be completely read
  • Fixed a bug where podcast downloading failed for some of podcast feed due to the missing user agent in the HTTP request
  • Fixed a bug in Exchange client where the broadcast date calendar disappears when navigating from month to month within the calendar control.
  • Fixed a bug where ClickView Publisher icon is invisible in taskbar after latest Windows 10 upgrade
  • Fixed a bug where video conversion failed silently when adding a corrupted AVI file to a video chapter
  • Fixed a bug where the video description formatting (especially the line break) is not preserved when pushing from Push-To
  • Fixed a bug in Chapter Concatenator where the chapter downloading might stall sometimes
  • Fixed a bug where an audio object appears as video object in library treeview when drag and drop an audio file to the library treeview
  • Fixed a bug where COSA converts and uploads 1080p video that has just 480p or less when all resolutions are configured for Online sync
  • Fixed various bugs in 24-7 Manager such as TV ratings not loaded correctly, wrong channel icons for UK and NZ and 24-7 Manager does not quite properly when OS regional settings is not set properly
  • Fixed a bug where ‘Repair’ option in Publisher installer could potentially override the user-defined installation directory with the default installation directory
  • Fixed a bug where tags are not downloaded for Push-To content

Improvements:

  • Improved DVR video editing window to allow user to change video metadata
  • Improved user experience on Push-To user custom message where the popup message can be seen when mouse over instead of clicking on the message icon
  • Removed legacy MediaStore service and MediaStore manager
  • Improved publisher service performance especially when it is starting up by disabling the routine that checks every single available subtitle file physically
  • Removed MARC feed from Publisher and moved this functionality to ClickView Online
  • Removed manual activation process from activation wizard
  • Added custom user agent to all ClickView http requests
  • Added data hot fix to remove the invalid checksum which was created by the old library server/manager and to re-calculate the correct checksum for each affected chapter
  • Improved security for all API calls from Publisher by updating the request to HTTPS
  • Improved the UI responsiveness in Chapter Concatenator
  • Improved performance on Push-To services initialization in Publisher service
  • Added capability to allow editing and importing DAB data captured from DAB tuners in 24-7 Manager
  • Added capability to allow user to merge non-continuous chapters using ffmpeg and to change chapter names in 24-7 Manager
  • Improved UI to be self-explanatory for the first-time user in 24-7 Manager
  • Improved error message by including error codes and links for Knowledge Base article
  • Improved the channel icons for ‘ABC HD’, ‘ABC ME’ and ‘SBS VICELAND’ in both 24-7 Manager and DVR
  • Added option in Publisher installer to allow user to enable or disable Local Cache
  • Extended to the capability to allow Publisher to download the missing chapter files from Online when attempting to extract a video from Publisher
  • Added support to identify various Windows 10 editions including Education and Education N editions and to prompt user to install Media Feature pack before continuing the Publisher installation
  • Added clear warning message for ‘Password Protect’ in video details window
  • Reworded the popup message for renewing licenced content in Publisher

Version 4.4.0.16

Released: 15/9/2016

New Features:

  • Added full support for Hauppauge HVR-1975 USB capture card
  • Introduced the ClickView Chapter Concatenator utility
  • Introduced ability to report material recursively in to ClickView Publisher

Bug Fixes:

  • Fixed a bug where accessing resources of material within a Working Folder would corrupt the import when moving corresponding title from the Working Folder to a production folder
  • Fixed a bug where non-H.264 encoded material could be uploaded to ClickView Online and could potentially experience playback problems as a result
  • Fixed a bug that allowed non-H.264 encoded files to be added to the ClickView Library without undergoing the necessary encoding
  • Fixed a bug where 16:9 material could be cropped to 4:3 when adding material to ClickView Library using the DVR
  • Fixed a bug that could prevent users inserting a splice point when editing material of an extended length through the DVR and ClickView 24-7 Manager
  • Fixed a bug where the Workspace and Exchange Push-To notifications did not appear in ClickView Publisher due to a timeout error when retrieving the cover image URL
  • Fixed a bug which allowed the temporary (%temp) download location of certain material to potentially become full due on an institutions ClickView Publisher (Master) instance due to download errors when using the Local Cache Manager
  • Fixed a bug affecting the update of video metadata not reflecting the Curriculum Library Update Push-To
  • Fixed a bug where partially converted material could be uploaded to ClickView Online in certain circumstances
  • Fixed a bug where the Online synchronisation profile was not being set correctly upon initial installation of ClickView Publisher
  • Fixed a bug where ‘Series’ field was missing for material pushed from ClickView Online Exchange and Workspace Push-To
  • Fixed a bug where Cover Images of Push-To contents were missing in the Push-To notification list and subsequently in the ClickView library
  • Fixed a bug where the ‘Production Year’ field would only allow a maximum of 20 alphanumeric characters
  • Fixed a bug where the Publisher service would persistently keep calling the ClickView Online service to retrieve the video metadata, even if the video had been deleted from ClickView Online Exchange or Workspace

Improvements:

  • Improved quality of material being added to ClickView Publisher through the DVR
  • Disallowed ‘Duration’ filed in video metadata from being editable
  • ‘Broadcast Date’ is now included in Push To downloads – provided this is populated on the title that is Pushed
  • H.264 material is no longer encoded when material to ClickView Publisher if it meets the ClickView encoding profiles
  • ClickView 24-7 Manager UI comprehensively modernised
  • Learning Object Manager fully removed from ClickView Publisher – this functionality is now fully deprecated
  • Added missing fields ‘Audience’ and ‘GlobalId’ to Curriculum Library Update Push-To downloads

Version 4.3.0.28

Released: 25/7/2016

New Features:

  • Made ‘Series’ field visible within ClickView Publisher metadata

Bug Fixes:

  • Fixed a bug where the ‘Series’ field would not be populated for titles added to ClickView Publisher using the Push To functionality
  • Fixed a bug where the Local Cache conversion could run indefinitely when processing certain 1080p videos
  • Fixed a bug where the apostrophe (‘) symbol could cause problems when importing CLK packages if present

Version 4.3.0.22

Released: 27/5/2016

New Features:

  • Added ability to download Local Cache files directly from ClickView Online
  • ClickView Exchange client now allows users to contribute directly to the ClickView Online Exchange
  • Added ability for audio files (MP3 and AAC) to be dragged directly in to the DVR

Bug Fixes:

  • Fixed a bug where Workspace Push-To content could abort due to Extended ASCII characters in video description
  • Fixed a bug with the ClickView Online Upload Service when invoking the external ‘CaptureAndConvertUtility’ process
  • Fixed a bug where Sync Changes to Online Aborted Due to Empty Folder Name
  • Fixed a bug where CLK files could fail to be imported in to ClickView Publisher due to the mismatch of the resource metadata and physical video
  • Fixed a bug where the Binary Content Removal Tool would fail to validate and delete videos
  • Fixed a bug where excessive cover image uploads could cause the ClickView Online upload service to experience issues
  • Fixed a bug with 24-7 Manager when refreshing which would make material inaccessible
  • Fixed a bug where the ClickView Publisher software would be liable to crash upon launch if an inaccessible auto-proxy config was specified
  • Fixed a bug with COSA where the temp MP4 files failed to be deleted if the resolution of the video cannot be ascertained
  • Fixed a bug that occurred when trying to merge/edit a chapterised video using ClickView Publisher
  • Fixed a bug relating to searching within ClickView Publisher
  • Fixed a bug where ClickView Publisher would experience timeout exceptions when used in conjunction with certain proxy instances
  • Fixed a bug where Publisher would fail to upload the CVDB.mdb file when used in certain proxy environments

Improvements:

  • Push To number is now able to show up to 999 videos
  • Deprecated notifications have been removed from software
  • Push-To Exchange, Mediastore and Workspace now download videos from ClickView Online directly
  • Increased number of Push To downloads – 2 concurrent videos can now be downloaded using Push To
  • Added a message in to the DVR regarding HDCP when a Colossus 2 Capture card is in use
  • Improved backwards compatibility of ClickView 24-7 Manager

Version 4.2.0.40

Released: 30/11/2015

New Features

  • Added ability to clear all video data from the Binary Data Path within ClickView Publisher using the newly introduced ClickView Binary Removal Tool
  • Added support for Local Cache backup when running backup utility within Publisher software
  • ClickView Publisher Service UI updated to be consistent with Windows Metro UI design
  • ClickView Database (CVDB) will be automatically backed up during every ClickView Online synchronisation cycle
  • Support added for Hauppauge Colossus and Colossus2 tuners by default
  • Added ClickView Online URL to MARC XML response

Bug Fixes

  • Fixed a bug where the Online sync would stall when trying to upload specific titles
  • Fixed a bug where Push To Exchange videos would not appear in ClickView Publisher’s notification list if the video description was empty
  • Fixed a bug where video editing would occasionally crash the DVR
  • Fixed a bug where ClickView Online conversion could fail due to UAC settings on Publisher (Master) instance
  • Fixed a bug where the DVR could crash if 3rd party conflicting software was installed onto a machine
  • Fixed a bug where Access Manager creates large amount of LDAP traffic when the Active Directory is relatively large due to frequent requests to the LDAP server
  • Fixed an issue where Media Store Manager failed to generate logs when UAC is enabled, without elevating the user permissions
  • Fixed a bug where WTV played back at a different rate within the DVR
  • Fixed a timed playback bug in 24-7 Manager’s Show Finder
  • Fixed a bug affecting HD conversion within the ClickView Online Synchronisation Manager
  • Fixed various grammatical errors within the UI
  • Fixed a bug in which legacy functionality could appear within ClickView Publisher software
  • Fixed a bug where the aspect ratio of a video was not exposed, which could cause issues if trying to encode video using DVR
  • Fixed a bug where COSA needed to be run as administrator in order to launch and operate successfully
  • Fixed a bug to ensure Local Cache is always enabled by default
  • Fixed a bug where the Activation Wizard failed to renew the content licence if there is any corrupt data in the “CV_Videos” database table
  • Fixed a bug where ClickView Publisher (client) would have problems connecting to the ClickView Publisher (Master) if the Push To end point was down

Improvements

  • Introduced enhanced background checks to ensure Push To service is listening successfully
  • Proxy changes are now applied to ClickView Publisher immediately after they are set within the software
  • Renamed “Media Store” Working Folder to “Curriculum Library Updates”
  • Added support for .WTV (AAC) to .MP4 transcoding
  • ClickView App hyperlink within Publisher software will now take the user to the iOS app store download, rather than the ClickView website download page
  • Added Intel H.264 safe mode encoding
  • Removed EIT parsing in Freeview channel scanning to speed up the time required to complete a digital channel scan
  • Moved the Activation Wizard log file to the common log directory
  • Updated the ClickView icon within the ClickView Publisher ‘About’ window

Version 4.1.0.56

Released: 29/07/2015

New Features

  • Full support added for Windows 10
  • Option for reduced video data storage when importing videos
  • Added full support for Hauppauge Colossus and Colossus 2 tuner cards

Improvements

  • Added ‘Series’ as search criteria field when searching for content using ClickView Publisher
  • Hardware encoding used by default when using ClickView Online Upload Service
  • Allow user to set priority of COSA conversions within Publisher
  • Auto-Segment functionality disabled within DVR and 24-7 Manager
  • Response time improved when launching the Publisher application
  • Added support for increasing/decreasing the playback speed if desired by the user in the 24-7 Manager Show Finder to allow for quicker transcribing
  • Improved performance for retrieving video duration and resolution by using ffprobe instead of DirectShow when adding new chapters to the video and syncing MP4 video to online
  • Information is now displayed if subtitles cannot be found when using the ClickView 24-7 Manager
  • Validation added when merging a video before importing it into the library – If the merged video’s duration is unable to be retrieved, title will not be added into the library and the video merging operation is aborted
  • Removed temporary .mp3 file whilst transcoding and importing from a .wtv file
  • Added a popup dialogue when user attempts to disable the upload of video/folder in Online Sync Manger
  • DVR functionality has been further improved
  • Updated ClickView Publisher landing page to include Mobile App information and Social Media information
  • Updated ‘CaptureAndConvert.dll’ where intelligent playback feature is removed if the default filter graph fails
  • Updated ‘CaptureAndConvert.dll’ where WTV2AVCConvertGraph checks against maximum video length of 24 hours

Fixes

  • Fixed a bug where COSA would fail to run due to an exception thrown upon initialisation
  • Fixed a bug where tags were not being copied during video duplication
  • Fixed a bug where COSA fails to retrieve files to convert or upload
  • Fixed a bug affecting ClickView 24-7 Manager/DVR Volume Control Issue
  • Fixed a bug in DVB Teletext Decoder DShow filter
  • Fixed a bug where DVB Teletext subtitle parser runs in an endless loop
  • Fixed a bug where DVR channel scan would freeze when parsing DVB-T audio descriptor in UK software
  • Fixed a bug where an Exception is thrown in Access Manager affecting ability to access material using ClickView Player
  • Fixed a bug where a HD copy of a video would not be created and synced to ClickView Online when manual sync is invoked
  • Fixed a bug where recorded items may not be displayed if multiple capture cards were in use
  • Fixed a bug where synchronising changes to ClickView Online would become slow
  • Fixed a bug where a 240p title is not created by Online Upload Service when adding a new chapter to an existing synchronised video
  • Fixed a bug affecting video playback from local cache
  • Fixed a bug where the conversion and uploading of a video are still taking place when manually syncing a partially merged video
  • Fixed a bug where the ClickView Online sync status was not inherited from its parent folder when adding a CLK into library
  • Fixed a bug where the Usage Report would not update in Publisher
  • Fixed a bug which would occur when trying to move a video into a folder with subfolders
  • Fixed a bug where Push To notifications not appearing due to special characters
  • Fixed a bug where Local Cache files were not generated if the chapter had been uploaded previously
  • Fixed a bug that occurred when selecting ‘Local Source’ in ‘Learning Objects Manager’ when it has been previously selected shows unhandled exception
  • Fixed a bug where the display of video time is distorted in video preview window if the video is more than an hour in length
  • Fixed a bug where default subject folders did not match our default library subjects
  • Changed settings of audio pitch – set to high if the playback rate becomes fast and set to low if the playback rate becomes slow
  • Increased maximum COSA upload size from 4GB to 20GB to cater for larger video files
  • User will now be prompted for confirmation when trying to exit the 24-7 Manager application
  • Added new components to Subtitle Editor to enhance functionality
  • Fixed a spelling mistake when DVR is launched

Version 4.0.0.7

Released: 17/04/2015

New Features

  • User Interface (UI) has been comprehensively overhauled and improved
  • Transcoding format changed H.264(AAC) MP4
  • Push To functionality no longer performs transcoding – Push To processing time vastly improved as a result
  • Installation and Activation Process has been significantly simplified and improved
  • Added full support for Hauppauge HVR-2205

Improvements

  • Software has been migrated from Microsoft .NET Framework 3.5 to 4.0
  • ClickView Library Server/Manager references have been comprehensively amended to ClickView Publisher
  • Added capability of verifying the Local Cache server name with ClickView Online by requiring activation key during installation process
  • Added Activation process into installer and removed the Activation Wizard checkbox during post-installation.
  • Product activation process streamlined and simplified by removal of redundant steps
  • Updated EULA to reflect the ClickView Publisher rebranding change
  • User now prompted to rate video in ClickView 24-7 Manager, if video is unrated
  • Smooth Streaming support added to 24-7 Manager
  • Renamed “ClickView Online Workspace” Working Folder to ‘ClickView Workspaces’
  • Disabled the user prompt for system reboot at the end of the installation
  • Added support for transcoding .wmv videos from Marcom that has raw audio (PCM) to .mp4 (H.264/AAC)
  • Added support to read customized recording folders shared on 24-7 devices through 24-7 Manager
  • Enabled ‘DVR’ and ’24-7 Manager’ menu options in ‘Tools’ by default for the supported Operating System’s including Win7, Win8 and Win8.1 – they will continue to be unavailable on server operating systems
  • Ability to specify proxy settings has been added in to the Publisher installer stage
  • Removed the option of ‘Enabling all content to sync to ClickView Online’ during initial Publisher install – as default, all material is now flagged for synchronisation to ClickView Online for new installs of ClickView Publisher
  • Changed the default online sync schedule to ‘Nightly and all weekend’ option within the Publisher installer
  • Added server name and IP address of Publisher service to the registry when performing new installs of ClickView Publisher, so the server details do not have to be entered manually after installation.
  • Added fall back ability to allow default system proxy settings to be used for the Internet connection during activation in installer if the user specified proxy settings fails.
  • Added capability in the installer to load proxy settings from registry if there is any and to save the validated proxy settings into registry
  • Added support for generating Online shared URL instead of Webplayer URL for ClickView Player 4.0
  • Improved the method in which the parse time value in XML files is ordered to comply with ISO8601
  • Removed the post install action that opens up a webpage at the completion of the installation
  • Updated the banner and background image within the Publisher installer
  • Updated the wordings for backward compatibility messages which are displayed
  • Added support to add MP4 files into library directly without conversion
  • Added support to sync MP4 files to ClickView Online without conversion
  • Transcode the non-MP4 files to MP4 when manually adding them to the library
  • Added UI support for relocating the local cache data
  • Set the Enhanced Video Render engine as the default video renderer
  • Default DVR recording directory has been changed from users %temp% directory, to a generic directory

Fixes

  • Fixed a bug where Radio Recordings within DVR would fail to import in certain circumstances
  • Fixed a bug where the video duration was Updated when editing a video
  • Fixed a bug when creating folders in the Podcast Manager interface
  • Fixed a bug to allow 24-7 manager to access multiple 24-7 devices that have live audio streaming enabled
  • Fixed a bug where users were unable to delete Groups in Access Manager after their initial creation
  • Fixed a bug where the HVR 1700 failed to lock composite signal – a new registry entry has been added to enforce the connection on indicated composite input pin index
  • Fixed a bug where the same cover image is being uploaded twice in manual sync
  • Fixed a bug where COSA left the mp4 files undeleted in the users temp directory upon successful upload
  • Fixed a bug where the video transcoding progress window is not closed when user clicks off the transcoding error message
  • Fixed a bug where the buffer could experience problems if more than 100KB of data was received on the socket during one transaction
  • Fixed a bug where the video editor pauses if the show finder window loses its focus while the video is still playing back and then gains focus later
  • Fixed a bug where the ClickView Online sync process would halt due to certain characters specified in video metadata
  • Fixed a bug where video total duration is not updated in video details panel when user attempts to add or delete chapter(s) to or from a video
  • Fixed a bug where temp files are not deleted when user cancels the operation, or any transcoding exception is thrown when editing a video
  • Fixed a bug where online URL did not work on duplicated material
  • Fixed a bug where the Media Store Push-To preview did not work correctly
  • Fixed a bug where ratings added to material extracted from 24-7 Manager are not being added to metadata of video
  • Fixed a bug that caused Online transcoding to fail on certain AVI files